Ace Self Storage FAQ
What are your office hours?
Our office is open from 9:00 am until 6:00 pm Monday through Saturday.
When can I access my unit?
You can access your unit from 8:00 am until 6:00 pm, Monday through Saturday, non climate controlled units Sunday as well.
What security measures do you take to keep your facility safe?
While there’s never any guarantee that a facility is 100% secure, we’ve equipped our property with a variety of security measures to keep it as safe as we possibly can. Our facility is fenced and accessible only through a computerized security gate. Additionally, we have security cameras keeping a constant record of all activity on our property, and our resident manager lives on the property to keep an eye on things.
How do you make storage easier?
We offer a variety of options that make your experience as hassle-free as possible. We offer drive-up access to our ground floor units to make loading and unloading simple for you. Our upstairs units are accessible by elevator to eliminate the hassle of lugging heavy items upstairs. Additionally, our online bill pay feature makes paying your bill quick and convenient.
Why should I rent my unit at your facility and not somewhere else?
In short, our facility offers more features than you’ll find at many other places, and our prices are highly competitive. To top it off, we offer superior service and do what we can to accommodate your needs.
How do I know what size storage unit I need?
We know this is a stressful part of the process, but we can make it easier for you. Try our self storage calculator. It’s quick, easy, and surprisingly accurate!
How do I get started?
Getting started is easy. Just contact us and we’ll help you through the process of choosing and reserving your unit. We’re eager to meet you!